Help Center
How can we help?
Guides and answers for setting up InterviewEra, running interview sessions, understanding your scores, and managing your account.
Guide
Getting Started
Create your account and run your first scored mock interview.
OpenGuide
Interview Sessions
How adaptive questions, follow-ups, and live captions work.
OpenTool
Resume & ATS
Upload your resume and check ATS compatibility for a role.
OpenFAQ
Scoring & Feedback
Understand the five-dimension rubric and your report.
OpenFAQ
Billing & Credits
Credits, plans, payments, and refunds.
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Account & Login
Sign-in, profile, and account settings.
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Technical Issues
Audio, microphone, browser, and session troubleshooting.
Documentation expanding soonLibrary
Placement Practice
Role- and company-specific interview question sets.
OpenFAQ
FAQ
Quick answers to the most common questions.
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Our team replies within one business day. More documentation is on the way.
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